Privacy Policy
Last updated: January 2026
At Amethyst Care, we are committed to protecting your privacy and handling your personal data in a safe and responsible way.
This Privacy Policy explains how we collect, use and protect your information when you use our website or contact us.
Who we are
Amethyst Care
Email: office@ahcare.co.uk
We are the data controller for the personal information collected through this website.
The information we collect
We only collect personal information that you choose to provide to us. This may include:
- Your name
- Your email address
- Your telephone number
- Any information you include in an enquiry or contact form
We do not collect unnecessary personal data.
Why we collect your data
We collect and use your personal data only for the following purposes:
- To respond to enquiries
- To communicate with you about your request
- To provide information about our services when you ask us
We do not use your data for marketing purposes.
Lawful basis for processing
Under UK data protection law (UK GDPR), our lawful basis for processing your personal data is:
Legitimate interest – to respond to enquiries and manage communication with people who contact us.
Cookies
Our website uses cookies only to:
- improve website performance
- improve your user experience
Cookies on this website are not used for marketing or advertising purposes.
You can control or delete cookies through your browser settings at any time.
Safeguarding and website images
For safeguarding and privacy reasons, some individuals shown on our website may have their faces blurred.
This is done to protect the identity and wellbeing of individuals who use or support our services.
How we store and protect your data
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access or disclosure.
Your information is only accessed by those who need it in order to respond to your enquiry.
How long we keep your data
We only keep your personal data for as long as necessary to deal with your enquiry and any related communication.
Once it is no longer required, it is securely deleted.
Sharing your data
We do not sell, rent or trade your personal information.
Your data will not be shared with third parties unless we are legally required to do so.
Your data protection rights
Under UK GDPR, you have the right to:
- request access to the personal data we hold about you
- request a copy of your personal data
- ask us to correct inaccurate or incomplete data
- ask us to delete your data (where applicable)
- object to or restrict how we use your data
To exercise any of your rights, please contact:
Making a complaint
If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO).
You can find more information at
https://www.ico.org.uk
Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact: